All physical orders are shipped within 7-10 business days.
You will receive an email with access within the next 24 hours. Thank you and we look forward to building with you.
All orders are 100% Non Refundable, once they have been marked as shipped via USPS and or delivered via email. Once a shipping label is created for your order, your order is non refundable. We are also 100% not responsible if customer provides the wrong email or shipping address for an item.
Use the contact button on the website http://www.derrickgracetwo.com and update us with the address. We will take care of it as soon as possible.
We receive many emails from potential investors from all over the world, so we can only answer those who are serious and ready to invest at least $8,000. If the potential investor has $8,000 to invest, they will email us via the contact button and then we will send them more information. The return on investment is 10% and the investment will be at a duration of 6 months.
At this moment, we don't have a payment plan set up, but it will be available soon.
This problem is caused by using Bluetooth search function in mobile phone settings to connect robot Bluetooth. But for the bluetooth connection of the robot, you should go to APP to find the Bluethooth icon which is in the upper right corner of APP interface, then tap it and put the mobile phone close to the robot 10 to 20 cm, the bluetooth will automatically connect.
Note: the Bluetooth connection of robot is through the Bluetooth in THE APP, not through the mobile phone’s embedded Bluetooth function to connect.
Check whether the "location" function of the mobile phone is open or not. After opening, tap the Bluetooth icon in APP to reconnect. Generally, it can be solved by this way.
Download the latest version of the APP software to solve it.
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